Still Health.

The Inactivity Optimizer — Support

Do less. Measurably.

Still Health is a satirical fitness app that tracks your stillness — trophies for sitting, weekly honors for doing the least, and real motion data underneath (athletes use it for rest and recovery; desk teams use it for bragging rights). It is entertainment with an instrument inside. It is not medical advice.

01Support

Questions, bugs, account help, or moderation reports:

Write to

support@stillhealthapp.com

We typically respond within 24 hours. Include your handle so we can find your account; never include your password — we will never ask for it.

02Common answers

Delete my account

In the app — Setup → Account → Delete Account. Deletion is immediate and complete: profile, history, messages, photos, and login are permanently removed from our servers. It does not cancel an Apple subscription; see the next answer.

Manage or cancel a subscription

iPhone Settings → your name → Subscriptions. Cancel at least 24 hours before a period ends to avoid renewal; you keep access until the period runs out.

Verification email missing?

Check spam — it enjoys hiding there. Then use Resend Email on the verification screen. Still nothing after ten minutes? Write to us with the address you signed up with.

Refunds

Purchases are billed by Apple, so refunds are requested from Apple: sign in at reportaproblem.apple.com, choose "I'd like to," then "Request a refund," pick a reason and tap Next, choose the purchase and tap Submit. Apple answers within 24 to 48 hours. We cannot issue refunds directly.

Restore a purchase

New phone, same Apple ID: open Setup → Unlock Everything and tap Restore Purchases. Basic and Premium follow your Apple ID, not your Still Health account.

Tracking not counting?

Still Health needs Motion & Fitness access: iPhone Settings → Privacy & Security → Motion & Fitness → Still Health, switched on. Sessions survive your phone falling asleep; they do not survive the permission being off.

Report or block someone

Open their message or profile in the app and choose Report (which also blocks them for you) or Block. Reports are reviewed under the Community Rules. Urgent safety concerns: email us with "Urgent" in the subject line.

Your data

To request a copy of your data, a correction, or deletion without using the app, email us from the address on your account. Details and your rights are in the Privacy Policy.

03Accessibility

We want Still Health to be usable by everyone who prefers sitting down. The app's accessibility pass — VoiceOver labels and a Dynamic Type audit — is on the roadmap and not finished yet; we would rather say so than pretend. This website is built to be readable at any text size, works without a mouse, and respects your reduced-motion setting. If something is hard to use, tell us at support@stillhealthapp.com and we will fix it or find you a way around it.