Terms of Use · End-User License Agreement
Terms of Use.
These Terms are a binding agreement between you and Still Health LLC covering the Still Health app, the stillhealthapp.com website, and everything they do (together, the "Service"). By creating an account, making a purchase, or using the Service, you accept them, together with the Privacy Policy, the Consumer Health Data Privacy Policy, and the Community Rules, which are part of these Terms. If you do not agree, do not use the Service.
Section 16 contains a binding arbitration clause and a class-action waiver. It affects how disputes between you and Still Health LLC are resolved. You may opt out within 30 days of first accepting these Terms by following the steps in Section 16.7.
01What Still Health is (and is not)
Still Health is a satirical fitness app: it measures stillness, awards trophies for sitting, and lets friends and teams compete at doing the least. The measurements are real; the premise is a joke played straight. It is entertainment and general information only — not medical advice, diagnosis, or treatment. Consult a qualified professional for health decisions; do not ignore professional advice because an app congratulated you for sitting down.
Still Health is not a medical device and is not intended to detect, monitor, prevent, or treat any condition. It is not designed for emergencies. If you believe you have a medical emergency, contact emergency services immediately. Nothing in the Service creates a physician–patient, therapist–client, coaching, or other professional relationship between you and Still Health LLC, and Still Health LLC is not a health-care provider or a covered entity under HIPAA. Trophies, Weekly Honors, badges, standings, and every other in-app award are entertainment features with no cash value; they cannot be redeemed, transferred, or sold, and we may change or retire them at any time.
02Eligibility, your account, and how you accept these Terms
You must be at least 13 years old to use Still Health. If you are between 13 and the age of majority where you live, you may use the Service only if a parent or legal guardian has reviewed these Terms and agrees to them on your behalf, which they do by permitting you to use the Service. The Service is not directed to children under 13, and we delete accounts we learn belong to them.
You may hold one account, for yourself. Provide accurate information, keep it current, and verify your email address when asked. You are responsible for keeping your credentials secure and for all activity on your account; tell us at support@stillhealthapp.com promptly if you suspect unauthorized use. You may not sell, transfer, or lend your account. We may reclaim a handle that impersonates another person or brand, infringes a trademark, or has been inactive for an extended period.
If you use Sign in with Apple, Apple's terms govern that sign-in, and you are responsible for the Apple ID you use.
How you accept. The sign-up screen states that by creating an account you agree to these Terms and acknowledge the Privacy Policy. You accept these Terms by tapping the button that creates your account, by making a purchase, or by continuing to use the Service after a change takes effect. We record the date your account was created, which is the date you accepted the Terms then in effect; current and prior versions are available on request.
03Your license to use the app
Subject to these Terms, Still Health LLC grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the Still Health app on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions (including any Family Sharing Apple makes available). The app is licensed, not sold.
You may not, and may not permit anyone else to: copy, modify, translate, or create derivative works of the Service; reverse engineer, decompile, or otherwise attempt to extract source code, except where applicable law forbids that restriction; rent, lease, sell, sublicense, or redistribute the app; remove or alter any proprietary notice; circumvent or interfere with any security, attestation, or rate-limiting measure; access the Service by automated means (bots, scrapers, or scripts) or through anything other than the app and website we provide; or use the Service to build a competing product. We reserve all rights not expressly granted.
04Your content
You own what you post (messages, photos, profile content, team names, and similar material — "Your Content"). You grant Still Health LLC a worldwide, non-exclusive, royalty-free license, sublicensable to the service providers who host the Service on our behalf, to host, store, reproduce, adapt for technical purposes (such as resizing a photo), transmit, and display Your Content solely to operate, secure, moderate, support, and improve the Service — showing your message to your team is, after all, the product. This license ends when you delete the content or your account, except that (a) copies already delivered to other users, such as a message they have read, may remain visible to them; (b) residual copies may persist in backups and logs for a limited period; and (c) we may retain content as needed to comply with law, resolve disputes, or enforce these Terms.
You represent that you own or have the rights to everything you post, that posting it does not violate anyone's rights or any law, and that you have permission from anyone who appears in a photo you share. Only post content you have the right to share.
We do not claim ownership of Your Content and have no obligation to monitor it, but we may review, remove, or refuse to display any content at our discretion, and we may preserve and disclose content if we believe in good faith that doing so is required by law or reasonably necessary to enforce these Terms, respond to claims, or protect the rights, property, or safety of anyone.
If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you. The committee appreciates suggestions and reserves the right to sit on them.
05Conduct
Follow the Community Rules. In addition, you agree not to: harass, threaten, or bully anyone; post hateful, sexual, violent, or graphic content; post or solicit sexual content involving minors in any form — we remove it, terminate the account, and report it to the National Center for Missing & Exploited Children and law enforcement; share anyone's private information without their consent; impersonate any person, team, or Still Health staff; send spam, scams, or unsolicited promotion; upload malware or attempt to probe, breach, or overload the Service; manipulate motion tracking or otherwise falsify activity to gain standing; use the Service for any commercial purpose without our written consent; or use the Service for anything illegal. Sanctioned trash talk uses the built-in badges; freelance cruelty gets moderated.
06Friends, teams, and other users
Friends, teams, standings, and chat are interactions between users. Nobody is added to a team without saying yes; team creators administer their teams and may remove members. Your handle, display name, avatar, and shared stillness figures are visible to the people you connect with, and your handle and team names can be found by other users who search for them. Anyone who receives a message can keep or screenshot it — treat chat as you would any group conversation.
Still Health LLC does not control and is not responsible for the conduct or content of other users. Use the block and report tools; we review reports and act at our discretion. To the fullest extent permitted by law, you release Still Health LLC from claims arising out of your interactions with other users. If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
07Purchases, subscriptions, and trials
Tracking is free. Optional purchases are made through Apple's in-app purchase system and billed to your Apple ID; Still Health LLC never sees your payment card. Apple's Media Services Terms and Conditions govern billing, receipts, renewal notices, and cancellation.
- Basic — $4.99, one-time
- A single purchase that unlocks the Basic features described in the app. Restore it on a new device with Restore Purchases. Refunds, if any, are handled by Apple under its policies.
- Premium — $4.99 per month or $24.99 per year
- An auto-renewing subscription. Payment is charged to your Apple ID at confirmation of purchase. The subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Manage or cancel at any time in iPhone Settings → your name → Subscriptions; cancellation takes effect at the end of the current period, and you keep access until then.
- Free trial — 7 days on the yearly plan
- When offered, the trial converts to a paid yearly subscription at the end of the trial unless you cancel at least 24 hours before it ends. Any unused portion of a free trial is forfeited when you purchase a subscription. Trial eligibility is determined by Apple and is generally limited to one trial per Apple ID.
Prices are shown in your local currency in the app and may change. If a subscription price increases, Apple notifies you in advance and, where required, asks for your consent before the new price applies; if you do not agree, your subscription ends at the close of the current period. Taxes are collected by Apple where applicable. Refunds are handled by Apple under Apple's policies; we cannot issue them directly and, except where the law requires otherwise, we do not offer refunds or credits for partial periods or unused time. Purchases and subscriptions are tied to your Apple ID; deleting your Still Health account does not cancel a subscription — cancel it in Settings as described above.
We may change plan features, add or retire plans, or offer promotional pricing, prospectively and with notice where the law requires it. Any complimentary access we grant is revocable at any time.
08Changes to the Service
Still Health is a living product. We may add, change, limit, or discontinue features, impose usage limits, or suspend the Service for maintenance, security, or reasons outside our control, at any time and without liability to you. Features labeled beta or experimental may be withdrawn without notice. We will try to give reasonable notice of material changes that affect paid features, and Apple's refund policies apply to any paid period affected.
09Moderation, suspension, and termination
We may remove content, limit features, or suspend or terminate accounts that violate these Terms or the Community Rules, that we reasonably believe threaten the safety or integrity of the Service or its users, or as required by law, with or without notice. We cooperate with lawful requests from law enforcement. If you believe we acted in error, write to support@stillhealthapp.com within 14 days and we will take a second look; decisions concerning sexual content involving minors are final.
You may stop using the Service at any time and delete your account in the app (Setup → Account → Delete Account). Deletion is permanent and removes your data from our servers as described in the Privacy Policy; it does not cancel an Apple subscription, which you manage in iPhone Settings. On termination, your license ends and Sections 4, 6, and 12 through 21 survive.
10Notices of illegal content and moderation decisions
Point of contact. For users, and for public authorities and trusted flaggers in any jurisdiction, our single point of contact is support@stillhealthapp.com, in English. This also serves as our point of contact under Articles 11 and 12 of the European Union's Digital Services Act.
Notifying us of illegal content. Anyone may notify us of content they believe is illegal by emailing that address with the subject line "Illegal content notice" and including: why you consider the content illegal; where it is (the team or conversation, the sender's handle, and the approximate time); your name and email address, unless the notice concerns child sexual abuse material, in which case you may remain anonymous; and a statement that you believe in good faith that the information in the notice is accurate and complete. We acknowledge notices, review them promptly, diligently, and without discrimination, and tell you what we decided and how to contest it.
How moderation works. Reports and notices are reviewed by a person. Automated systems are used only for security — rate limits and app-integrity checks — and to apply the blocks you choose; they do not decide what you may say. When we remove or restrict content, demote it, or suspend or terminate an account for a reason other than a lawful order we are prohibited from disclosing, we tell the affected user what was acted on, whether the ground was illegality or a breach of these Terms and which provision, whether any automated means were involved, and how to appeal under Section 9. We may decline to act on notices that are manifestly unfounded, and may suspend the processing of notices from people who repeatedly submit them.
Law enforcement and orders. We comply with valid legal orders from competent authorities and inform the user concerned when the law permits. We report apparent child sexual abuse material to the National Center for Missing & Exploited Children.
11Third-party services
The Service is distributed through Apple's App Store and runs on infrastructure provided by Google Firebase. You agree to comply with all applicable third-party terms when using the Service, including Apple's Media Services Terms and Conditions. We are not responsible for third-party services, and their availability may affect the Service. The website loads type from Google Fonts; see the Privacy Policy.
12Intellectual property and copyright notices
The Service — including its software, design, text, trophies, badges, artwork, audio, the ring mark, and the names Still Health and The Inactivity Optimizer — is owned by Still Health LLC or its licensors and protected by copyright, trademark, and other laws. Nothing in these Terms transfers any of it to you. You may not use our names, logos, or trade dress without our prior written permission.
Copyright infringement notices
We respect intellectual property and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice to our designated agent at support@stillhealthapp.com (subject line: Copyright notice) or by mail to the address in Section 21, including: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim is infringed; (3) identification of the material you claim is infringing and enough information for us to locate it (for example, the team, sender, and approximate time of a message); (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner. We may remove the material and notify the user who posted it, who may send a counter-notice meeting the requirements of 17 U.S.C. § 512(g). We terminate the accounts of repeat infringers.
13Disclaimers and assumption of risk
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. STILL HEALTH LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY MEASUREMENT, STATISTIC, STANDING, OR AWARD WILL BE ACCURATE OR COMPLETE.
Motion data depends on your device's sensors and how you carry the device, and may be imprecise. We do not warrant uninterrupted or error-free operation (though we'd note that interruption is thematically discouraged). Nothing in the Service is medical, health, or safety advice, and you should not rely on it as such.
Assumption of risk. Still Health may suggest optional physical exercises, stretches, or movement and posture reminders. You are solely responsible for deciding whether any movement is appropriate for you. Consult a physician before beginning any exercise program, and stop immediately if you feel pain, dizziness, or discomfort. By using the exercise prompts or acting on any reminder, you voluntarily assume all risk of injury. Prolonged sitting carries its own health risks; the app measuring your stillness is not an endorsement of it.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case they apply to the maximum extent permitted by law.
14Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STILL HEALTH LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICE (THROUGH APPLE) IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY U.S. DOLLARS ($50).
These limitations do not apply to liability that cannot be limited under applicable law, including liability for death or personal injury caused by our negligence, fraud, or willful misconduct where the law prohibits such limits. The limitations apply to the maximum extent the law allows and are fundamental elements of the bargain between you and Still Health LLC.
15Indemnification
You agree to defend, indemnify, and hold harmless Still Health LLC and its members, officers, employees, contractors, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms or the Community Rules; (d) your violation of any law or of any rights of another person or entity; or (e) your interactions with other users. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us.
16Dispute resolution and arbitration
Please read this section carefully. It requires you to arbitrate disputes with Still Health LLC on an individual basis and limits how you can seek relief.
16.1 Informal resolution first
Before starting arbitration or a court case, you and Still Health LLC agree to try to resolve any dispute informally. Send a written notice to support@stillhealthapp.com (or to the address in Section 21) that includes your name, your account handle, a description of the dispute, and the relief you want; we will send any notice to the email address on your account. The parties will make a good-faith effort to resolve the dispute for at least 60 days after the notice is received. This step is required before either party may proceed; limitation periods are paused during it.
16.2 Binding arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, as modified by these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator has exclusive authority to resolve all Disputes, including the scope and enforceability of this Section, except that a court decides whether the class-action waiver in Section 16.4 is enforceable. The arbitrator may award any relief a court could award to the individual party seeking it, and the award is final and may be entered in any court of competent jurisdiction.
16.3 How arbitration works
Arbitration will be conducted in Los Angeles County, California, or, at either party's choice, by telephone, video, or written submissions. Filing fees and arbitrator compensation are governed by the AAA Consumer Arbitration Rules and their fee schedule. Each party bears its own attorneys' fees and costs unless the arbitrator awards them under applicable law or the rules.
16.4 Class-action and jury-trial waiver
YOU AND STILL HEALTH LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND STILL HEALTH LLC EACH WAIVE THE RIGHT TO A JURY TRIAL.
If this waiver is found unenforceable as to a particular claim or request for relief, that claim or request (and only that one) will be severed and decided in court under Section 16.8, and the remaining claims will be arbitrated. Nothing in these Terms waives your right to seek public injunctive relief in court where California law makes that right non-waivable.
16.5 Exceptions
Either party may bring an individual claim in small-claims court if it qualifies there. Either party may seek injunctive or other equitable relief in court to protect its intellectual property or to stop unauthorized use of the Service, without first engaging in the process above.
16.6 Coordinated filings
If 25 or more similar arbitration demands are filed against Still Health LLC by or with the assistance of the same or coordinated counsel, the parties agree that the AAA will batch them: demands will be grouped in batches of up to 50, one arbitrator will be appointed per batch, and one set of administrative fees will apply per batch, with the parties cooperating in good faith to resolve the remaining demands efficiently. If the AAA declines to administer batched proceedings, the parties will select another consumer-arbitration provider that will.
16.7 Your right to opt out
You may opt out of this arbitration agreement by emailing support@stillhealthapp.com with the subject line "Arbitration opt-out," your name, and your account handle, within 30 days after you first accept these Terms. If you opt out, Sections 16.2 through 16.6 will not apply to you, Disputes will be resolved in court under Section 16.8 on an individual basis to the extent permitted by law, and every other part of these Terms continues to apply. If we change this Section after you accept, you may reject the change by emailing us within 30 days of the change, in which case the prior version continues to apply to you.
16.8 Court proceedings
Any Dispute that is not subject to arbitration will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and Still Health LLC consent to their personal jurisdiction and venue. You agree that any claim must be filed within one year after it arises, or it is permanently barred, to the extent the law allows.
17Apple App Store terms
The following terms apply because you obtained the app through Apple's App Store. Apple Inc. ("Apple") is not a party to these Terms.
- Acknowledgement. These Terms are concluded between you and Still Health LLC only, not with Apple. Still Health LLC, not Apple, is solely responsible for the app and its content.
- Scope of license. Your license is limited to a non-transferable license to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing where Apple permits.
- Maintenance and support. Still Health LLC is solely responsible for providing any maintenance and support for the app. Apple has no obligation to furnish any maintenance or support services.
- Warranty. Still Health LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are the sole responsibility of Still Health LLC.
- Product claims. Still Health LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection, privacy, or similar legislation.
- Intellectual property. If a third party claims that the app or your possession and use of it infringes that third party's intellectual-property rights, Still Health LLC, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.
- Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer contact. Questions, complaints, or claims about the app should be directed to Still Health LLC at support@stillhealthapp.com or the address in Section 21.
- Third-party terms. You must comply with applicable third-party terms of agreement when using the app.
- Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
18Security research
If you find a security vulnerability in the Service, tell us at support@stillhealthapp.com (subject line: Security) before disclosing it publicly, and give us a reasonable time to fix it. Research conducted in good faith — without accessing, modifying, or exfiltrating other users' data, without degrading the Service, and within the law — is authorized under these Terms, and we will not pursue legal action against you for it. Testing that harms users or the Service is not authorized, and Section 3 applies.
19General terms
Governing law. These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules, and by the Federal Arbitration Act as to Section 16. Entire agreement. These Terms, the Privacy Policy, the Consumer Health Data Privacy Policy, and the Community Rules are the entire agreement between you and Still Health LLC about the Service and supersede any prior agreements. Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the rest of these Terms remain in effect. No waiver. Our failure to enforce a provision is not a waiver of it. Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, sale of assets, or by operation of law. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control. Export. You agree to comply with U.S. export laws and not to use the Service where prohibited. Electronic communications. You consent to receive notices from us electronically, at the email address on your account or within the app; notices to us should go to the addresses in Section 21. Language. These Terms are written in English; any translation is for convenience only. Headings are for convenience and do not affect interpretation. Interpretation. "Including" means including without limitation; these Terms will not be construed against either party as drafter. No third-party beneficiaries other than Apple as stated in Section 17. Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Still Health LLC.
Changes to these Terms. We may update these Terms. If a change is material, we will post the new date above and give you notice in the app or by email, before it takes effect where practicable; if you keep using the Service after the change takes effect, you accept it. Changes to Section 16 are subject to the rejection right in Section 16.7. If you do not agree to a change, stop using the Service and delete your account.
20Notice to California residents
Under California Civil Code Section 1789.3, California users are entitled to the following notice. The Service is provided by Still Health LLC, P.O. Box 7405, Santa Monica, CA 90406, telephone (805) 410-4731, support@stillhealthapp.com. Tracking is free; optional Basic and Premium purchases are priced as described in Section 7 and in the app. Complaints about the Service, or requests for further information, may be sent to us at the contact above. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
21Contact
Still Health LLC
P.O. Box 7405
Santa Monica, CA 90406
support@stillhealthapp.com
Inactivity is Still Health.